Delivery Information

Things to take into account before and after your concrete arrives. Be Prepared.

Your Delivery

Readymix concrete deliveries should be an exciting part of your project. Good preperation will help ensure it goes smoothly.

Order Information

Our team will be happy to help if you have any questions about your order such as, the mix, quantity, order date & time, changes and general questions. 

Please advise in your booking notes via the comments section if you require a certain truck size for your delivery. Our team will endeavour to meet this requirement or discuss other options to ensure you have a successful delivery.

  • On the Day Information

    Please check out our Day of Delivery information guide.

  • Who Lays the Concrete?

    We only deliver the concrete. We do not lay it. Speak to our team who may be able to help you with local contractors. 

  • Who supplies the tools?

    We do not supply any of the tools required.

  • How long do I have to offload?

    You have 60 minutes free to offload the truck.

    After this you will be charged at £180 per hour. 

Minimum PPE Required

Safety Glasses
Wellington/Long Boots
Long Sleeve top should be worn

Please review our Health and Safety Guide.

Post Delivery

Once your delivery has been completed you will be asked to sign for the delivery. Once signed for, an email with proof of delivery will be sent to you, including the signed delivery ticket. The email given at the point of purchase will receive this email and ticket.

If you need any further help from our team, please contact us.

Equally, if you would like to leave some feedback or raise a query, please contact our support team who will be happy to work with you. 



We are about great customer service at your fingertips. Order online now and trust in an expert team who can guide you through your order and place your project success at the heart of what we do. With over 78 plants we have regional expertise to ensure safe and timely delivery. Order today!

We're here to help

Got questions?

Try our frequently asked questions, how to guides and technical support for specialist advice.

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Need a quick answer? Why not reach out to our expert teams in your area. 

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We would love to hear from you! Send us an email for further support, feedback or guidance.