Website data protection and privacy statement

Aggregate Industries is committed to respecting the privacy rights of visitors to this website. This privacy policy explains what we collect, store and use personal data about you when you browse www.concrete2you.com, purchase from us or otherwise provide your personal data to us.

By accessing, browsing or otherwise using this website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree with the policy then you must not use this Website.

Who we are and the policy

Aggregate Industries Limited is a company registered in England, registration number 5655952, with registered office address: Bardon Hall, Copt Oak Road, Markfield, Leicestershire, LE67 9PJ.

In this statement “we” or “us” means Aggregate Industries Limited (and our subsidiary companies) and our website is http://www.concrete2you.com (“the Site”). It describes our policy and practices with regard to processing of personal information on the Site and our privacy policy covers us and the Site.
"Personal information" means information that relates to a living individual who can be identified from that information or from that information and other information that is held by or is likely to be held by us.

It is our policy to take all necessary steps to ensure that personal information held by us is processed fairly and lawfully. We will take all necessary steps to implement this policy. All our employees and data processors who have access to personal information are obliged to respect the confidentiality of your personal information.

It is our policy to ensure that all relevant statutory requirements are complied with, including the eight Data Protection Principles contained in the Data Protection Act 1998 ("the Act"), and to monitor our internal procedures periodically to ensure compliance.

In order to provide the services offered by the Site ("the Services"), we need to hold certain personal information. Except to the extent that we are required or permitted by law, any personal information which we collect will be used solely for the purpose of providing the services, and we will not hold it for any longer than is necessary for this purpose.

We may from time to time use your personal information to send you information by telephone fax email or other electronic means post about ourselves and other information that you may find useful. If you do not wish to receive this information please contact us at the address below.
The personal information we collect about you and how we obtain it
The information about you is collected when you register with us or complete a contact form on the site. Data gathered may include your name, billing address, delivery address, telephone and email details so we can process and fulfil your order.

How we use your information

We use the information collected about you to:

  • provide services for placing an order
  • fulfil an order
  • contact you with respect to changes or queries to your order
  • contact you with respect to changes to your website account
  • contact you in response to a contact form query submitted
  • prevent or detect fraud
  • improve our website design and layout through the analysis of anonymised data on  customer traffic patterns and site usage
  • notify you about enhancements to our services and special offers that may be of interest

Cookies

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the Site.

This Site uses cookies.

Some of the cookies we use are essential for parts of the Site to operate and have already been set.  These cookies are used to:

  • identify you each time you visit our Site as either a visiting user or an administrator;
  • and determine what access rights you should have to our Site.

Some of the cookies enable us to:

  • estimate our audience size and usage pattern;
  • recognise you when you return to our Site; and
  • allow you to use our Site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

You may delete and block the cookies from this Site, but if you do parts of the Site may not work.

Download information regarding the cookies we use, why we use them, how long they are stored and the consequences of blocking them : concrete2you.com website cookies

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies.  However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our Site.  Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our Site.

If your internet browser is set to reject cookies or if your network firewall will not allow them then unfortunately you will not be able to use our online purchasing system. Please refer to your internet browser help file to see how to enable cookies on your PC.

Security

We use Internet standard encryption technology (SSL or Secure Socket Layer) to encode personal data that you send to use when placing an order through the website.

If you want to check that you are in a secure area of the website before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key.

These security measures endeavour to ensure that all reasonable steps are taken to protect your personal information. However, the nature of the internet means that an absolute guarantee of security cannot be offered, and that there may be a small security risk when disclosing information.

External sites

The Site may contain links to other Internet sites that are not owned by us. We are not responsible for the content of such sites or for the privacy policy of such sites or for personal information which such sites may collect or place on your computer.

Disclosure of your information

We regard our databases of information (which will include your personal information) as a valuable asset. Should we sell or transfer any of our business assets this may include the sale or transfer of such databases of information to third parties. In addition, such a transfer or sale may mean that your Personal Information is transferred to countries outside the European Economic Area. In using the Services you consent to such use of your personal information.

Personal information may be transferred to countries outside the European Economic Area in order to perform the services. In using the services you consent to such a transfer. In addition, if you put personal information on publicly available parts of the Site, this will be accessible to persons in countries outside the European Economic Area, which may not have data protection laws as comprehensive as those that exist in the EEA.

We will monitor on an ongoing basis compliance with the provisions of the Act by third party processors of personal information held by us.

Managing your data

You can ask us to update and correct any out-of-date or incorrect personal data we hold about you and opt out of any marketing communications that we may send you.

Please note however there may be instances where it is necessary for us to communicate with you for administrative or operational reasons relating to our service.

If any of the personal information we hold about you in correct or needs updating please contact us at the address below.

Access rights

To obtain a copy of the personal information we hold about you, please write with full details to:

General Counsel & Compliance Officer
Aggregate Industries Limited
Bardon Hall
Copt Oak Road
Markfield
Leicestershire
LE67 9PJ

enclosing  your cheque or postal order for £10 payable to Aggregate Industries Ltd.