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Related FAQs

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When do I place my order?
  • A minimum of 48 hours notice is required for concrete orders via online ordering, 24 hours is required when ordering on the phone, but if you can give us more than that, there is a greater likelihood that we can agree the time of delivery with you.
  • All orders will be confirmed with you before dispatch.
How do I pay?
  • Payment can be made by Visa, MasterCard or Switch at the time of ordering, or for trade customers through a credit account subject to status.
  • Credit and/ or bank references may be required.
  • Please have your details ready as card processing will take place online or over the phone.
How do I login to my account?

Using your e-mail address and password. The password is case sensitive.

Please enter the email address registered on your account.

Enter the password that was created when registering your details

Click 'Sign In'.

If you are still having problems, please contact us via email or by phone.

I require further assistance

Should you have any queries relating to our on-line ordering site please contact us using the contact us form on the top tool bar. You can also call the team on 0845 2180350.

Lines are open: Monday to Friday 8:30 – 17:00, Saturday 7:30-11:00

Calls cost 5p per minute from a BT landline. Mobile providers and other networks may vary.